Terms Of Service

Effective Date: August 20th, 2025

Welcome to the Digital Vault Store operated by FirstGen Pro VAs (“Company,” “we,” “our,” or “us”). By accessing or purchasing from the Digital Vault Store (“Store”), you agree to these Terms of Service (“Terms”). Please read carefully before using our services.

1. Eligibility

You must be at least 18 years old or have legal parental/guardian consent to make purchases from the Store. By using our services, you confirm that you meet this requirement.

2. Digital Products

  • All products sold through the Store are digital in nature (e-books, templates, planners, guides, etc.).

  • No physical items will be shipped.

  • Upon purchase, you will receive immediate access to your digital files via download link or email delivery.

3. Licensing & Permitted Use

(a) Standard License

  • Applies to most digital products (e-books, planners, guides, etc.).

  • Purchase grants you personal or internal business use only.

  • You may not resell, redistribute, or share these products in their original or modified form.

(b) Resell/Commercial License (Templates & Other Eligible Products)

  • Certain products are sold with rights to customize, brand, and resell.

  • If the product description states “resell rights,” “PLR” (Private Label Rights), or “commercial use license,” you are permitted to:

    • Modify the template/product.

    • Sell or distribute the modified version under your own brand.

    • Use within your business for client deliverables.

  • You may not resell or give away the original, unmodified files as received from us.

4. Intellectual Property Rights

  • All digital products remain the intellectual property of FirstGen Pro VAs until purchased under the applicable license.

  • Under a Standard License, all rights remain with the Company.

  • Under a Resell/Commercial License, rights transfer to you only for the permitted uses described in Section 3(b).

  • Unauthorized distribution or use outside of the purchased license terms is prohibited and may result in legal action.

5. Payments

  • Payments are processed securely via third-party payment processors.

  • By completing a purchase, you agree to provide accurate payment and billing information.

  • FirstGen Pro VAs is not responsible for errors or delays caused by your bank, payment provider, or technical issues.

6. Refunds & Exchanges

  • Due to the digital nature of our products, all sales are final and non-refundable.

  • If you experience an issue with downloading your purchase, contact us at info@firstgenprovas.com, and we will assist in resolving it.

7. Account Responsibility (If Applicable)

If you create an account for the Store:

  • You are responsible for maintaining the confidentiality of your login details.

  • You agree not to share your login with others.

  • We reserve the right to suspend or terminate accounts that violate these Terms.

8. Limitation of Liability

  • Our products are provided “as is” without warranties of any kind, express or implied.

  • FirstGen Pro VAs is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products.

  • You assume full responsibility for how you use the digital products purchased.

9. Modifications to Store & Terms

  • We may update, modify, or discontinue products at any time without notice.

  • We may also revise these Terms, and continued use of the Store after changes constitutes acceptance of the new Terms.

10. Governing Law

These Terms are governed by and construed under the laws of Jamaica.

11. Contact Information

For questions, support, or product issues, please contact us at:
📧 info@firstgenprovas.com